The 24 Hour Paradigm consists of five points:

Expertise, Speed, Compassion, Discretion, and Support.

Expertise

Our service focuses solely on biological recovery. As such, our service is among the best in the field of biological waste removal and remediation.
All of the technicians are O.S.H.A. (Occupational Safety Health Administration) bloodborne- pathogen certified, bonded. In addition all employees receive yearly updated training to ensure they remain at the forefront of the technology.

Speed

Our response time is usually two hours or less. We feel this is a critical component to our services, both from a health as well as a emotional perspective.

Compassion

Having lost a loved one, families are often dealing with a lot of emotional issues. We understand how hard this can be and make every effort to reduce the emotional burden on the family. In addition to our technical qualifications and expertise, it is our policy that all of our employees give our customers the highest quality service while treating them with dignity and respect. It is our goal to make the process of cleaning up the aftermath of a tragedy as easy on the family as possible.

Discretion

We believe that you, the family are dealing with so much, that in addition you do not need the cleanup process to be a public spectacle. It is our goal to discreetly perform our job with the minimum of intrusion into the lives of our customers during their time of grief.

Support

We understand that at this time the family is often overwhelmed. In addition to just performing the cleanup we try to aid the family in the process dealing with the aftermath of this traumatic situation. We will help families and business persons work with insurance companies. We document the work we perform in reports that insurance companies may request. We can help set claims when possible and work directly with insurance companies. This can help ease the minds of the families to allow them to focus on the rest of the process of dealing with their tragedy.